FAQ - R&R Kayaks
Below are the main questions we get asked about our guided and unguided kayaking trips in Abel Tasman National Park.
If your question is not here, please contact us as we are always happy to help.
What time do I need to check into your base?
Check in time for all morning tours is at 8.30am. For afternoon tours please check tour description as check in times vary or contact us.
For kayak rentals check in time is at 8.30am or 10.30am (if previously arranged).
What time do we finish?
All full day options (guided or rental) return to our base between 4 - 4.30pm. Half day finish times vary so please check tour descriptions or contact us
Do we need previous experience?
No previous experience is required for our guided tours.
For kayak rentals, previous experience is highly recommended.
What is the minimum age for sea kayaking?
Generally the minimum age is 12 - 14 years depending on the tour, however please contact us as some tours allow for younger customers (private tours are available for families with younger children).
Can I be picked up from Motueka or Nelson?
Yes! Let us know if you require a bus pick up from your location. Transport from Motueka is free and the fee for Nelson pick-ups and drop-offs is $15 per person, each way. Contact us about timetables and locations.
Is food included?
Some guided tours are catered and some have an add on catered option. Check your tour description to find out what’s included. If you have any dietary requirements or would like lunch added to your un-catered tour, please let us know.
When is the office open?
We are open from 7.30am until 6.30pm every day except Christmas Day (25 December). Outside of these hours, please call freephone 0508 223 224 and we will be happy to assist you with your enquiries.
Where can we leave our vehicle or luggage?
You can leave your vehicle at our base (free) while you are enjoying a tour or rental with us and we have plenty of space for safe storage of your belongings.
Will R&R Kayaks cancel a tour?
We will only cancel a tour if unsafe weather conditions are visible or forecast. In this situation, we will offer you an alternative tour day or we will refund you if an alternative doesn’t suit. Bring a rain jacket and warm layers as tours still operate if it is raining.
What is your cancellation policy?
Please click here to see full terms and conditions.
How do we pay?
A 10% deposit is required upon booking along with credit card details. Remaining balance is paid on the day of your tour. Bookings can be made online, over the phone or in person. We accept Visa, MasterCard or cash payments.